Refund Policy

Effective Date: April 17, 2026

This Refund Policy outlines the terms under which payments made to AxisTech Group Inc., a Texas-registered company, are handled.

By purchasing any service, package, or subscription, the Client agrees to this Refund Policy.

1. General Policy

All services provided by AxisTech Group Inc. are:

• Digital in nature
• Time-based
• Resource-based
• Customized per client

Due to this, all payments are generally non-refundable once services have commenced.

2. Setup Fees

All setup fees are strictly non-refundable.

Setup fees cover:

• Initial onboarding
• System configuration
• Resource allocation
• Project planning

Work begins immediately after onboarding, making these costs unrecoverable.

3. Monthly Subscription Fees

Monthly service fees are:

• Billed in advance
• Non-refundable once the billing cycle has started

No partial or prorated refunds will be issued for unused time within a billing cycle.

4. Business Growth Engine (Tier 1–5)

For Tier packages:

• A minimum 3-month commitment applies
• No refunds will be issued during or after this period
• Early cancellation does not waive payment obligations

5. Individual Services

For standalone services:

• Payments are non-refundable once work has started
• A 30-day notice period applies for cancellation
• A $500 termination fee is required for asset transfer and ownership

6. Termination & Transition Fees

Termination of services does not entitle the Client to any refund.

Applicable termination fees must be paid in full before:

• Transfer of files
• Release of systems
• Ownership rights

7. No Chargeback Policy

The Client agrees not to initiate chargebacks or payment disputes without first contacting AxisTech Group Inc.

Any unauthorized chargeback:

• Will be treated as a breach of agreement
• May result in immediate service suspension
• May lead to recovery of:
  • Disputed amount
  • Chargeback fees
  • Administrative costs
  • Legal expenses

AxisTech Group Inc. reserves the right to dispute all chargebacks with supporting documentation.

8. Service Delivery Disclaimer

Refunds will not be issued based on:

• Dissatisfaction with results
• Marketing performance
• Business outcomes
• Delays caused by Client
• Failure to provide required information

9. Exceptions

Refunds, if any, are granted solely at the discretion of AxisTech Group Inc.

Any exception does not create a precedent or obligation for future refunds.

10. Third-Party Costs

Payments made to third-party providers (including but not limited to hosting, domains, advertising platforms, CRM systems, or software subscriptions) are:

• Non-refundable
• Subject to the terms of the respective provider

11. Agreement with Terms

This Refund Policy forms part of and must be read alongside:

• Terms & Conditions
• Service Agreement (Tier 1–5 or individual services)

In case of conflict, the Terms & Conditions shall prevail.

12. Contact

AxisTech Group Inc.
Email: support@axistechgroup.com
Phone: +1 346 699 7019

Why This Policy Is Strong

This policy now:

• Matches your Terms & Conditions exactly
• Supports Stripe dispute defense
• Justifies non-refundable model legally
• Covers:
  • Tier packages
  • Individual services
  • Termination
  • Ownership